Our mission here at TxtFeedback is to provide you with the tools that will bring you closer to your customers: gather their feedback, talk to them, solve their problems and transform them into your advocates.
Our solutions are easy to deploy and easy to use while at the same time still providing you with a plethora of insights.
Our products come in different flavors:
In store mobile feedback – your customers’ direct channel to you. Customers can write you their feedback via their mobile phone(SMS or mobile website), you can see the feedback, act on it and see location based reports.
Loyalty insights – easy to configure, easy to deploy mobile surveys to help you capture real time customer feedback and insight after the customer made a transaction with your business.
Call us now at
Australia (+)61-1300 132 158
Get customer feedback and suggestions via texting (SMS or mobile)
Improve your customers' experience and turn them into net promoters by providing them access to our customer feedback tool, where they can quickly say what's on their mind
Increase loyalty by taking interest in your customers’ experience
Gather after-purchase impressions and facts with our mobile and SMS surveys
Get in depth reports based on customers’ demands
TxtFeedback collects individual information on every office of your company, compiles them into actionable reports, to help you optimize your customer service.
Be known for your next generation customer service
The companies who differentiate with their unique approach of customer service will get the customer's attention. With its unique approach, our SMS feedback platform helps you increase customer loyalty like never before.